Outsourcing is the strategic use of outside resources to perform activities traditionally executed by internal staff and resources. Small business owners can outsource non-core functions to specialized and efficient service providers. It is required of businesses to hire special contractors for particular types of work or to meet the demands put forth by sudden spurts in the workload. Recently, the trend of partnering with firms whose capabilities complement their own giving them an access to resources that were beyond their individual reach has come up. The difference between simply subcontracting and outsourcing is that – outsourcing involves the wholesale restructuring of the corporation around core competencies and outside relationships.
A Virtual Assistant Services provides administrative, creative and/or technical services. Utilizing advanced technological modes of communication and data delivery, a professional VA service assists clients in their area of expertise. VA services completes your projects using their own equipment, and carries out the work through email, fax, telephone and postal service. Therefore, the location of your VA services is not important. This gives you a liberty to look for professionals best suited to your needs, located anywhere on the globe. Since they’re paid only for time-on-task, businesses can hire several VAs and have 24-hour support – paying far less than an employees or temporary workers would cost for such comprehensive assistance.
The list of services to be outsourced to Virtual Assistants includes general administration services, data entry, website development & maintenance, graphic design, internet research, sales support, presentation preparation, customer query handling, bill payments, travel arrangements, bookkeeping, desktop publishing, computer training, medical/legal transcription… the list is endless!
The primary benefit of outsourcing to countries like India is economizing since the per hour work rate is cheaper. By outsourcing to a VA rather than hiring an in-office assistant, you will never need to pay employment insurance, vacation pay, sick pay, or contribute to retirement plans and worker’s compensation. There will be no wear and tear on your office equipment or a need for special equipment.
Companies now understand that outsourcing some functions can help them gain a competitive advantage by allowing them to access expertise or innovative technologies they don’t have in-house; or by helping them deliver products or services more quickly; or enabling them to shift resources to the areas of the business that are most critical.